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Forgot User ID or Password



To reset your password or retrieve a user ID, click the appropriate link below and follow the instructions on the website.

Wilmington Trust online account experience
On the login screen, select “Forgot your User ID?” to begin the user ID retrieval process or select “Forgot your Password?” to begin the password reset process. Please note that only registered online users can use these features to reset a password or retrieve a user ID. If you do not have access to the online account experience, please speak with your advisor or relationship manager.

If you are experiencing difficulty with resetting your password or retrieving your username, call Premier Services toll free at 1.800.982.4620 Monday through Friday, from 8 AM to 5 PM ET or M&T Online Support M-F 5 PM to 9 PM ET, Sat-Sun 9 AM to 5 PM ET at 1.800.790.9130..

The online account experience will give you single-sign-on access to eligible Wilmington Trust and M&T Securities accounts, as well as other services such as On-Line Portfolio and On-Line Statements. Speak with your advisor or relationship manager to link and access your M&T Securities accounts.

WT365
On the WT365 login screen, select the “Forgot Your Password?” link below the Username field and follow the on-screen instructions. If you need to retrieve your username, please call our Online Services Support Team at 1.866.236.1622 Mon-Fri 8 AM - 5 PM ET.

WebFolio
On the WebFolio login screen, select the “Forgot Password” link and follow the on-screen instructions to reset your password. If you need to retrieve your username, please call our Online Services Support Team at 1.800.779.2479 Mon-Fri 8 AM - 5 PM ET.

 


© 2020 M&T Bank Corporation and its subsidiaries. All rights reserved.

Wilmington Trust is a registered service mark used in connection with various fiduciary and non-fiduciary services offered by certain subsidiaries of M&T Bank Corporation including, but not limited to, Manufacturers & Traders Trust Company (M&T Bank), Wilmington Trust Company (WTC) operating in Delaware only, Wilmington Trust, N.A. (WTNA), Wilmington Trust Investment Advisors, Inc. (WTIA), Wilmington Funds Management Corporation (WFMC), and Wilmington Trust Investment Management, LLC (WTIM). Such services include trustee, custodial, agency, investment management, and other services. International corporate and institutional services are offered through M&T Bank Corporation's international subsidiaries. Loans, credit cards, retail and business deposits, and other business and personal banking services and products are offered by M&T Bank, member FDIC.

International corporate and institutional services are offered through Wilmington Trust Corporation's international affiliates.

Loans, credit cards, retail and business deposits, and other business and personal banking services and products are offered by M&T Bank, member FDIC.

WTIA, WFMC, and WTIM are investment advisers registered with the Securities and Exchange Commission (SEC). Registration with the SEC does not imply any level of skill or training. Additional Information about WTIA, WFMC, and WTIM is also available on the SEC's website at adviserinfo.sec.gov.

Brokerage services and insurance products are offered by M&T Securities, Inc. (member FINRA/SIPC), not by M&T Bank, Wilmington Trust Company, or Wilmington Trust, N.A.

Private Banking is the marketing name for an offering of M&T Bank deposit and loan products and services.

M&T Bank, Member FDIC and Equal Housing Lender NMLS #381076 Equal Housing Lender

 Investment and Insurance Products
  • Are NOT Deposits  • Are NOT FDIC Insured  • Are NOT Insured By Any Federal Government Agency  • Have NO Bank Guarantee  • May Go Down In Value