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Empowering CLO managers with precision, performance, and collaboration

Wilmington Trust brings together leading operational capabilities and a dedicated team focused on clarity, accuracy, and responsiveness. We support your CLO through every phase, providing efficient execution and confidence for managers and investors alike. 

Built for complexity, delivered with clarity

CLOs are complex—but your servicing experience shouldn’t be. We simplify the process with clear communication, intuitive reporting, and a team aligned to your goals.

Structured for service excellence

Our unified team structure—Relationship Management, Analytics & Reporting, Transaction Servicing, and Transaction Management—works as one cohesive unit to provide a transparent experience. All team members are full‑time U.S.–based professionals with hubs in Boston, New York, Wilmington, Charlotte, Houston, Chicago, and Costa Mesa, ensuring responsive coverage.

What sets our platform apart

Market‑connected, integrity‑driven, personally delivered

Our platform is built on three core tenants—people, technology, and data—that together deliver a high‑quality servicing experience.

People

Our team is our greatest advantage. With deep experience across trustees, middle‑office providers, loan agents, and buyside firms, we’ve reimagined the servicing model to build proactive, strategic client relationships. A culture grounded in collaboration and communication enables us to quickly identify opportunities, improve processes, and deliver solutions that enhance the client experience. Comprehensive cross‑training helps every team member understand the full lifecycle of our work, strengthening our ability to support clients with accuracy and consistency.

Technology

Our team continually evaluates our service model to drive efficiency and reduce manual processes. We’ve introduced key technology enhancements, including:

  • Optical character recognition (OCR) for notice extraction and downstream processing
  • Centralized security master to automate global asset setup and ID mapping
  • Automated cash application and reconciliation for accurate processing
  • Automated data‑reconciliation tools to identify breaks and reduce downstream reporting impact
  • Flexible reporting solutions designed for underwriters, clients, investors, and other industry stakeholders

Ongoing innovation focus:

  • Automated wire processing and trade settlement
  • Automated credit agreement and indenture data extraction

Data

Accuracy and integrity of data—delivered at speed—remain essential to our clients. We maintain this standard through frequent reconciliation with clients and market data providers, enabling us to manage high‑volume, complex data with precision. Our disciplined approach provides reliable reporting and supports confident decision‑making for our clients.

Why choose Wilmington Trust?

End‑to‑end CLO lifecycle support

From warehouse through wind‑down, we adapt to your structure and strategy—supporting your platform rather than requiring you to adapt to ours.

Roles

  • Calculation Agent
  • Collateral Administrator
  • Collateral Agent
  • Custodian
  • Loan Agent
  • Paying Agent
  • Registrar
  • Trustee
  • Securities Intermediary

Structures

  • Broadly Syndicated CLOs
  • Borrowing Base Facilities
  • Business Development Companies
  • Infrastructure CLOs
  • Middle Market / Private Credit CLOs
  • Private & Public Funds
  • Separate Accounts

Assets

  • Broadly Syndicated Loans
  • Middle Market Loans
  • Bonds
  • Structured Finance Securities

Related Articles and Insights

Let’s build something exceptional

Our CLO professionals understand what it takes to make a deal successful. Whether you're launching your first CLO or optimizing a seasoned platform, Wilmington Trust is ready to support your success.

Richard Britt headshot

Richard Britt

Senior Vice President
Head of CLOs

Click to email Richard Click to call Richard
Josh Stowell headshot

Josh Stowell

Senior Vice President
Head of CLO Client Development

Click to email Josh Click to call Josh
Mike Mooneyham

Mike Mooneyham

Senior Vice President
Head of CLO Relationship Management

Click to email Mike Click to call Mike

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We value team members who share our commitment to putting our clients first

Connecting with our clients is key to our success, and we welcome new, talented professionals who want to do the same. Explore career opportunities with a firm dedicated to people—those we serve and those who are part of our team.

FAQs

A CLO is a type of structured financial product that pools together a portfolio of loans, typically high-yield corporate loans, and issues tranches of securities backed by these loans. The CLO allows investors to gain exposure to the loan market while offering varying levels of risk and return depending on the tranche they invest in. The structure is typically managed by a CLO manager, who actively manages the loan portfolio.

CLOs work by pooling together a diversified set of loans, typically corporate loans, which are then securitized. The CLO issues debt in different tranches, each with varying risk and return profiles, to investors. The income generated from the underlying loans, such as interest payments, is distributed to investors in the CLO’s tranches. The most senior tranches receive payments first, while the riskier, lower tranches receive payments later.

Key parties include the CLO manager (who selects and manages loans), the trustee (who monitors compliance and manages payments), the administrator (who handles operations and reporting), rating agencies, and investors.

CLO trustee services involve acting as a fiduciary for the CLO, monitoring that the transaction adheres to all legal and financial requirements. The trustee's responsibilities typically include overseeing the administration of the CLO, managing the cash flow distribution to investors, monitoring compliance with the CLO's governing documents, and facilitating communication between the CLO manager and investors.

A CLO administrator manages the day-to-day operations of a CLO, including loan servicing, calculating interest and principal payments, preparing financial reports, ensuring regulatory compliance, and managing investor communications. The administrator maintains smooth operations of the CLO by performing critical functions such as portfolio management, cash flow tracking, and reporting to investors.

The CLO trustee plays a vital role in ensuring that all terms of the CLO transaction are adhered to and that investors’ interests are protected. Trustees are responsible for monitoring the CLO’s compliance with legal requirements, managing the distribution of funds to investors, and overseeing the correct execution of actions by the CLO manager, such as loan purchases or sales.

Investors receive regular reports including payment notices, compliance tests, portfolio summaries, and performance metrics. These are typically provided by the trustee or administrator through secure investor portals.

Yes.  We support both broadly syndicated and middle-market CLOs with tailored servicing models that align with each structure’s unique needs. Our flexible platform and experienced team strive to deliver accurate execution, compliance, and reporting—regardless of deal size or complexity.