Protecting Your Information
Privacy / Security
Privacy / Security
Protecting Your Information
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Protecting Your Information

Wilmington Trust has introduced an added layer of security to the website to help prevent phishing attacks, which involve fake websites designed to steal your personal information. Wilmington Trust currently employs several methods of ensuring the safety and security of your accounts and personal information, but most are not visible to users. With this latest security measure, Wilmington Trust is providing a visual cue to assure you that you are using the authentic site.

This new security measure, pictured below, will visually assure clients using Microsoft® Internet Explorer 7.0 and above as well as Firefox 3 browsers and above that they are within the legitimate website by displaying a green bar in the browser with the correct URL. The green bar where appears indicates that the site has passed additional authenticity validation and is the genuine Wilmington Trust website. If the website that you are on is identified as a known phishing site, or has another validation error, the address bar where the website address appears will turn a shade of red to warn you not to enter your information.

The "https" protocol at the beginning of the web address in the address bar indicates that you are using a secure communication over the internet. This protocol is a combination of the standard Hypertext Transfer Protocol (http) with the security component SSL (Secure Sockets Layer). A padlock is also present to indicate a secure connection. The https protocol is utilized on all pages displaying your sensitive customer information.

  • Your User ID and Password are encrypted the instant you click "Log in", and your information and communication with us are secure for the duration of your logged in session.
  • Once you are logged in to, your session will time out after 13 minutes of inactivity to protect the security of your online account information.


  • Never give out personal information in response to an unsolicited call or email
  • Unless you initiate the contact or we are completing an application for you, Wilmington Trust will NOT request your personal information (e.g., account number, Social Security number, or mother's maiden name) through email, U.S. mail, or phone
  • Wilmington Trust may request your online username to verify your identity by phone or email; however, we will NOT request your online password
  • Wilmington Trust will not send you an email requesting that you click on a hyperlink and enter your login credentials or personal information. If you receive this type of email, please forward it to

Report Fraud Immediately:

Deposit and Loan Account clients
Please call 1-800-724-2440 M-F 6 AM - 9 PM, Sat-Sun 9 AM - 5 PM ET or visit

Brokerage Clients
Please call 1-800-724-7788, M-F 8:30 AM - 5 PM ET. (Closed during Market holidays)

On-Line Portfolio, Institutional Portfolio, institutional Service, and Wealth Advisory clients
Please call 1-800-982-4620 M-F 8 AM - 5 PM ET

* If you are a customer of M&T Bank and would like to learn more regarding the security of your accounts, please follow this link

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© 2018 Wilmington Trust Corporation and its affiliates. All rights reserved.

Wilmington Trust is a registered service mark. Wilmington Trust Corporation is a wholly owned subsidiary of M&T Bank Corporation. Wilmington Trust Company, operating in Delaware only, Wilmington Trust, N.A., M&T Bank and certain other affiliates, provide various fiduciary and non-fiduciary services, including trustee, custodial, agency, investment management and other services. International corporate and institutional services are offered through Wilmington Trust Corporation's international affiliates. Loans, credit cards, retail and business deposits, and other business and personal banking services and products are offered by M&T Bank, member FDIC.

Wilmington Trust Investment Advisors, Inc., a subsidiary of M&T Bank, is a SEC-registered investment adviser providing investment management services to Wilmington Trust and M&T Bank's affiliates and clients.

 Investment and Insurance Products
  • Are NOT Deposits  • Are NOT FDIC Insured  • Are NOT Insured By Any Federal Government Agency  • Have NO Bank Guarantee  • May Go Down In Value  

Brokerage services and insurance products are offered by M&T Securities, Inc. (member FINRA/SIPC), not by M&T Bank, Wilmington Trust Company, or Wilmington Trust, N.A.

Private Banking is the marketing name for an offering of M&T Bank deposit and loan products and services.

M&T Bank, Member FDIC and Equal Housing Lender NMLS #381076 Equal Housing Lender