Online Support Services
Online Support Services

Having difficulty registering or logging on to the website?
If you are having difficulty registering or logging on to the site, please call 1-800-982-4620, M-F 8 AM - 5 PM ET.

Hours of Service Availability
System response and account access times for On-Line Brokerage may vary due to market conditions and/or systems performance, and may affect trade execution. Investors should also be aware of the risks of and benefits of placing market orders as opposed to limit orders, as well as the risks of trading in IPOs (initial public offerings) and "hot" stocks trading under fast market conditions.

Changes/Interruptions in Services
We may on a regular basis perform maintenance on our equipment or system that may result in interrupted service or errors in the service. We also may need to change the scope of our services from time to time. We will attempt to provide prior notice of such interruptions and changes but cannot guarantee that such notice will be provided.

The following is a schedule for routine maintenance performed on our online service applications.

  • On-Line Portfolio
    On-Line Portfolio information is updated nightly Monday through Friday from 11 PM -2 AM ET. Additional system maintenance may occur on Saturday mornings from 2 AM -7 AM ET. All information may not be available on Saturday morning.


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© 2014 Loans, credit cards, retail and business deposits, and other business and personal banking services and products are offered by
M&T Bank. Investment Services, Wealth Advisory and Corporate & Institutional products and services are offered by Wilmington Trust Company,
operated in Delaware only, and Wilmington Trust, N.A. International Corporate & Institutional services are offered through our international affiliates.

 Investments: • Are NOT FDIC-Insured. • Have NO Bank Guarantee. • May Lose Value. 
Brokerage services and insurance products are offered by M&T Securities, Inc. (member FINRA/SIPC), not by M&T Bank, Wilmington Trust or Wilmington Trust NA.

M&T Bank and Wilmington Trust, N.A. are Members FDIC and Equal Housing Lenders NMLS #381076 Equal Housing Lender